Illustrativeinstanceswillreadilysuggestthemselves。Manyabusinessmanturnsbypreferencetosomethinglessdubiousthanthedistillingofwhiskeyorthesaleofdeleterioushouseholdremedies。Theyprefernottousedeletriousadulterants,evenwithinthelimitsofthelaw。Theywillratherusewoolthanshoddyatthesameprice。Theofficialsofarailwaycommonlyprefertoavoidwrecksandmanslaughter,evenifthereisnopecuniaryadvantageinchoosingthemorehumanecourse。Morethanthat,itwillbefoundtruethatthemoreprosperousofthecraft,especially,takeprideandpainstomaketheserviceoftheirroadsortheoutputoftheirmillsasefficient,notsimplyasthepecuniaryadvantageoftheconcerndemands,butasthebestpecuniaryresultswilladmit。Instancesareperhapsnotfrequent,buttheyarealsonotaltogetherexceptional,whereaprosperouscaptainofindustrywillgooutofhiswaytoheightentheserviceabilityofhisindustryeventoadegreethatisofdoubtfulpecuniaryexpediencyforhimself。Suchaberrationsare,ofcourse,notlarge;andiftheyarepersistedintoanyveryappreciableextenttheresultis,ofcourse,disastroustotheenterprise。Theenterpriseinsuchacasefallsoutofthecategoryofbusinessmanagementandfallsundertheimputationofphilanthropy。
Thecaptainsofthefirstclassnecessari1yarerelativelyexemptfromtheseunbusinesslikescruples。
Theeconomicprincipleof“chargingwhatthetrafficwillbear“isdiscussedwithgreatcareandelaborationbyR。T。Ely,MonopoliesandTrusts,ch。III,“TheLawofMonopolyPrice。“Cf。,forillustrationofthepracticalworkingofthisprinciple,testimonyofC。M。Schwab,ReportoftheIndustrialCommission,vol。XIII。pp。453-455。
18。“Monopoly“ishereusedinthatloosersensewhichithascolloquially,notinthestrictsenseofanexclusivecontrolofthesupply,asemployed,eg。,byMrElyinthevolumecitedabove。ThisusageisthemoreexcusablesinceMr。Elyfindsthata“monopoly“inthestrictsenseofthedefinitionpracticallydoesnotoccurinfact。Cf。Jenks,TheTrustProblem,ch。IV。
E。g。theprestigevalueofIvorySoap。
Cf。W。D。Scott,TheTheoryofAdvertising;J。L。Mahin,TheCommercialValueofAdvertising,pp。4-6,12-13,15;E。
Fogg-Meade,“ThePlaceofAdvertisinginModernBusiness,“
JournalofPoliticalEconomy,March1901;Sombart,vol。II。ch。
Thewritinganddesigningofadvertisementsletterpress,display,andillustrationshasgrownintoadistinctcalling;sothattheworkofaskilledwriterofadvertisementscomparesnotunfavorably,inpointoflucrativeness,withthatoftheavowedwritersofpopularfiction。
Thepsychologicalprinciplesofadvertisingmaybeformulatedsomewhatasfollows:Adeclarationoffact,madeintheformandwiththeincidentsoftasteandexpressiontowhichapersonisaccustomed,willbeacceptedasauthenticandwillbeacteduponifoccasionarises,insofarasitdoesnotconflictwithopinionsalreadyaccepted。Theacceptanceofanopinionseemstobealmostentirelyapassivematter。Thepresumptionremainsinfavorofanopinionthathasoncebeenaccepted,andanappreciableburdenofprooffallsonthenegative。Acompetentformulationofopiniononagivenpointisthechieffactoringainingadherentstothatopinion,andareiterationofthestatementisthechieffactorincarryingconviction。Thetruthofsuchaformulationisamatterofsecondaryconsequence,butawideandpatentdeparturefromknownfactgenerallyweakensitspersuasiveeffect。Theaimoftheadvertiseristoarrestattentionandthenpresenthisstatementinsuchamannerthatitiseasilyassimilatedintothehabitsofthoughtofthepersonwhoseconvictionistobeinfluenced。Whenthisiseffectuallydoneareversaloftheconvictionsoestablishedisamatterofconsiderabledifficulty。Thetenacityofaviewonceacceptedinthiswayisevidenced,forinstance,bytheendlessnumberandvarietyoftestimonialstothemeritsofwell-advertisedbutnotoriouslyworthlesshouseholdremediesandthelike。
SoacuteanobserverasMrSombartisstillabletoholdtheopinionthat“aufSchwindelistdauerudnochnieeinUnternehmenbegrundetworden“Kopitalismus,vol。II。p。376。MrSombarthasnotmadeacquaintancewiththeadventuresofElijahtheRestorer,norisheconversantwithAmericanpatent-medicineenterprise。
WithMr。Sombart’sviewmaybecontrastedthatofMrL。F。Ward,anobserverofequallylargeoutlookandacumen:
“Thelawofmindasitoperatesinsocietyasanaidtocompetitionandintheinterestoftheindividualisessentiallyimmoral。Itrestsprimarilyontheprincipleofdeception。Itisanextensiontootherhumanbeingsofthemethodappliedtotheanimalworldbywhichthelatterwassubjectedtoman。Thismethodwasthatoftheambushandthesnare。Itsrulingprinciplewascunning。Itsobjectwastodeceive,circumvent,ensnare,andcapture。Lowanimalcunningwassucceededbymorerefinedkindsofcunning。Themoreimportantofthesegobythenamesofbusinessshrewdness,strategy,anddiplomacy,noneofwhichdifferfromordinarycunninginanythingbutthedegreeofadroitnessbywhichthevictimisoutwitted。Inthiswaysociallifeiscompletelyhoneycombedwithdeception。““ThePsychologicBasisofSocialEconomics,“Ann。ofAm。Acad。,
Advertisingandotherlikeexpedientsforthesaleofgoodsaimatchangesinthe“substitutionvalues“ofthegoodsinquestion,notatanenhancementoftheaggregateutilitiesoftheavailableoutputofgoods。
Cf。Jenks,TheTrustProblem,pp。21-28;ReportoftheIndustrialCommission,vol。
Cf。Bohm-Bawerk,PositiveTheoryofCapital,bk。onthevalueofalternativeandcomplementarygoods。
Wherecompetitivesellingmakesupalargeproportionoftheaggregatefinalcostofthemarketedproduct,thisfactislikelytoshowitselfinanexceptionallylargeproportionofgood-willinthecapitalizationoftheconcernsengagedinthegivenlineofbusiness;as,e。g。,theAmericanChicleCompany。
Cf。Ed。Hahn,DieWirtschaftderWeltamAusgangdesXIX
Jahrhunderts-“InunseremheutigenWirtsehaftslebenistderGewinndurchdenZuwachsderProduktion,mitdemfruhereJahrhunderterechneten,ganzundgarzuruckgedrangt,eristunwesentlichgeworden。“
Itmight,therefore,befeasibletosetupatheorytotheeffectthatwagesarecompetitivelyproportionedtothevendibilityoftheproduct;butthereisnocogentgroundforsayingthatthewagesinanydepartmentofindustry,underabusinessregime,areproportionedtotheutilitywhichtheoutputhastoanyoneelsethantheemployerwhosellsit。Whenitisfurthertakenintoaccountthatthevendibilityoftheproductinverymanylinesofproductiondependschieflyonthewastefulnessofthegoodscf。TheoryoftheLeisureClass,ch。V,thedivergencebetweentheusefulnessoftheworkandthewagespaidforitseemswideenoughtothrowthewholequestionofanequivalencebetweenworkandpayoutoftheoreticalconsideration。Cf。,however,Clark,TheDistributionofWealth,especiallych。VII。andXXII。
TheTheoryofBusinessEnterprisebyThorsteinVeblen1904
BusinessPrinciplesThephysicalbasisofmodernbusinesstrafficisthemachineprocess,asdescribedinChapterII。Itisessentiallyamodernfact,-lateandyetinitsearlystagesofgrowth,especiallyasregardsitswidersweepintheorganizationoftheindustrialsystem。Thespiritualgroundofbusinessenterprise,ontheotherhand,isgivenbytheinstitutionofownership。“Businessprinciples“arecorollariesunderthemainpropositionofownership;theyareprinciplesofproperty,-pecuniaryprinciples。Theseprinciplesareofolderdatethanthemachineindustry,althoughtheirfulldevelopmentbelongswithinthemachineera。Asthemachineprocessconditionsthegrowthandscopeofindustry,andasitsdisciplineinculcateshabitsofthoughtsuitabletotheindustrialtechnology,sotheexigenciesofownershipconditionthegrowthandaimsofbusiness,andthedisciplineofownershipanditsmanagementinculcatesviewsandprincipleshabitsofthoughtsuitabletotheworkofbusinesstraffic。
Thedisciplineofthemachineprocessenforcesastandardizationofconductandofknowledgeintermsofquantitativeprecision,andinculcatesahabitofapprehendingandexplainingfactsintermsofmaterialcauseandeffect。Itinvolvesavaluationoffacts,things,relations,andevenpersonalcapacity,intermsofforce。Itsmetaphysicsismaterialismanditspointofviewisthatofcausalsequence。1*
Suchahabitofmindconducestoindustrialefficiency,andthewideprevalenceofsuchahabitisindispensabletoahighdegreeofindustrialefficiencyundermodernconditions。Thishabitofmindprevailsmostwidelyandwithleastfalteringinthosecommunitiesthathaveachievedgreatthingsinthemachineindustry,beingbothacauseandaneffectofthemachineprocess。
Othernormsofstandardization,moreorlessalientothisone,andothergroundsforthevaluationoffacts,haveprevailedelsewhere,aswellasintheearlierphasesoftheWesternculture。Muchofthisolderstandardizationstillstandsover,invaryingdegreesofvigorordecay,inthatcurrentschemeofknowledgeandconductthatnowcharacterizestheWesternculture。
Manyoftheseancientnormsofthoughtwhichhavecomedownfromthedisciplineofremoteandrelativelyprimitivephasesoftheculturalpastarestillstrongintheaffectionsofmen,althoughmostofthemhavelostgreatlyintheirpowerofconstraint。Theynolongerbindmen’sconvictionsastheyoncedid。Theyarelosingtheiraxiomaticcharacter。Theyarenolongerself-evidentorself-legitimatingtomoderncommonsense,astheyonceweretothecommonsenseofanearliertime。
Theseancientnormsdifferfromthemodernnormsgivenbythemachineinthattheyrestonconventional,ultimatelysentimentalgrounds;theyareofaputativenature。Suchare,e。g。,theprinciplesofprimitivebloodrelationship,clansolidarity,paternaldescent,Leviticalcleanness,divineguidance,allegiance,nationality。Intheirtimeandunderthecircumstanceswhichfavoredtheirgrowththesewere,allandseveral,powerfulfactorsincontrollinghumanconductandshapingthecourseofevents。Intheirtimeeachoftheseinstitutionalnormsservedasadefinitivegroundofauthenticationforsuchfactsasfellunderitsparticularscope,andthescopeofeachwasverywideinthedayofitsbestvigor。
Astimehasbroughtchangeofcircumstances,thefactsoflifehavegraduallyescapedfromtheconstraintoftheseancientprinciples;sothatthedominionwhichtheynowholdoverthelifeofcivilizedmenisrelativelyslightandshifty。
Itisamongthesetransmittedinstitutionalhabitsofthoughtthattheownershipofpropertybelongs。Itrestsonthelikegeneralbasisofuseandwont。Thebindingrelationofpropertytoitsownerisofaconventional,putativecharacter。Butwhiletheseotherconventionalnormscitedaboveareintheirdecline,thisyoungeroneoftheinheritedinstitutionsstandsforthwithoutapologyandshowsnoapprehensionofbeingcrowdedintothebackgroundofsentimentalreminiscence。